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How do I use this website?

Hopefully you will find our website easy to use. Simply browse through the plants to see what’s available or use the quick search if you know what you want to buy. Then add the item to your basket and either continue shopping or proceed through checkout. The system will give you prompts at the bottom of every screen.

How do I change or add to an order?

Please let us know using the Contact Us page.

Is this website secure?

Is this website secure?

Absolutely! All credit card details (whether taken online or over the phone) are processed through Actinic Payments, powered by Creditcall. This is a credit card processing system for secure online payments and offers the highest level of bank-approved security currently available (PCI DSS Level 1).

For more information on PCI-DSS:
https://www.pcisecuritystandards.org/ (the official body responsible for PCI-DSS)

How can I cancel an order?

Please let us know using the Contact Us page.

What methods of payment do you accept?

Payment for online orders can be made by credit or debit card - VISA, MasterCard, Maestro/Switch or Delta (unfortunately we do not accpet payments using American Express - AMEX).

Can I pay using National Gardening Gift Vouchers?

Unfortunately, We do not accept these vouchers at this time.

Can I change my delivery address?

We will make every attempt to change a delivery address. However we need as much advance notice as possible as it is not possible to change the delivery address once your order has been despatched.

How will my order be delivered?

Most plants are sent out by Royal Mail first class post, normally during the early part of the week to avoid any weekend delays. Click here for details of our plant sizes.

When will my order be delivered?

Seasonal items, e.g. plants, fruit, etc - the delivery period is shown next to each individual item. For more information regarding the delivery of young plants please click here. ??

How much do I have to pay for delivery?

The delivery charge for each order will be clearly stated in the shopping cart prior to taking payment. For more details please refer to our Terms & Conditions.

I may be away from home when my plants are likely to be delivered. What can we do?

If you are not likely to be at home during please give us an alternative delivery address (perhaps a friend or neighbour) at least 3 days before the delivery period quoted. The plants have to be despatched at the optimum time for travelling and for you to grow on successfully and therefore we are not able to either hold orders back or to accept requests for despatch on particular dates.

Can you delay delivery of my plants until I return from holiday?

Our young plants are grown with the utmost care and to very high standards of quality. They need to be sent to you at the best stage of development for traveling and for you to grow on successfully. This coupled with the fact that the plants are dispatched in massive volumes, often at a rate of several thousand a day, means that we are unable to hold back individual orders.

What size will my plants be when they arrive?

Our young plants are produced primarily in either 4.8cm or 3.2cm plug cells. You may also be interested to know that in order to promote uniformity and encourage growth from the base of the plant canopy, we pinch most of our varieties during the weaning phase - this saves you time later and helps to produce a higher quality finished plant. For mor information on our plant sizes please click here

What do I do when I receive my plants?

Unpack them as soon as possible and follow the instructions enclosed in the package.

Click here to download a new set of care instuctions.

I've lost the cultural instructions that were enclosed with my package. Please can you send a copy?

Please let us know using the Contact Us page.

What is your returns policy?

All Plant Scentsation products should reach you in perfect condition, just as they left us. If you are dissatisfied in any way with their condition on arrival, please let us know within 14 days and we'll arrange a replacement or refund. We are only liable for the cost of the goods as quoted on the website plus the cost of delivery if the goods are faulty. For more specific information please see our terms and conditions.

Plant Scentsations |  FAQ's

   A selection of our most
popular plants:

Iresine herbstii 'Brilliantissima'

Iresine herbstii 'Brilliantissima'

9.07

The rich ruby coloured leaves make this an excellent foil for flowering plants as well as silver and gold foliage plants.

Viola 'Rebecca'

Viola 'Rebecca'

12.31

Creamy white flowers splashed and frilled with mauve. One of the strongest scented Viola in the range.

Dahlia 'Dark Desire'

Dahlia 'Dark Desire'

9.92

A bronzed leaved variety with dark blood red, single flowers on a tall habit.

Digitalis purpurea 'Pam's Choice'

Digitalis purpurea 'Pam's Choice'

8.86

A distinctive variety with ample creamy-white bells, spotted with red in the throat. Grey-green foliage.

Salvia greggii 'Icing Sugar' (P)

Salvia greggii 'Icing Sugar' (P)

11.42

Aromatic foliage is smothered in mauve/lilac and purple pursed lip like flowers produced from dark buds all summer long.

Ipomoea Sweet Heart 'Light Green' (P)

Ipomoea Sweet Heart 'Light Green' (P)

11.36

Glorious lime green, trailing heart shaped foliage will produce the odd pink-lilac flower in the true heat of summer.

Dahlia 'Moonfire'

Dahlia 'Moonfire'

9.92

Wonderful bronze foliage with stunning golden yellow flowers running to red in the flower centres.

Fuchsia triphylla 'Thalia'

Fuchsia triphylla 'Thalia'

8.86

One of the oldest and best, orange-red flowers with green and bronze veined bronze foliage and upright habit.

 © 2009 Plant Scentsations Site Map  | Terms & Conds  | Contact Us 

Plant Scentsations, c/o Kernock Park Plants Ltd, Pillaton, Saltash, Cornwall, PL12 6RY
Phone: 01579 352803, Email: info@plantscentsations.co.uk
VAT Reg No: GB 326 7561 45
Company Reg No: 03297350

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